FULL FABRIC is a London-based start-up developing technology for higher education. Our products and solutions impact thousands of university staff, management, lecturers, students, prospective students and alumni every day.
The Implementation Coordinator plays a critical role in setting clients up for success by supporting the execution of large and transformational projects on strategic accounts. The Implementation Coordinator serves as a trusted advisor to clients in their portfolio, provides guidance to marketing, sales and professional services teams, and ensures the highest levels of customer satisfaction.
The most successful Implementation Coordinator has a broad range of IT and consulting experience, with deep functional knowledge of project management and SaaS CRMs. They are comfortable operating in a sophisticated pre-sales environment and excel in managing competing needs and challenges into a comprehensive and sound plan for delivering customer success. The efficacy of the Implementation Coordinator is measured by the ultimate success of the clients in their portfolio.
Less than 10% travel required
We’d love to hear from you. If you are curious, have some question or just want to know a bit more, please send us an email.