Customer stories

How ESMT Berlin Transformed Admissions with Full Fabric

ESMT Berlin needed a smarter, more connected admissions experience. With Full Fabric, they replaced a clunky, manual process with a streamlined system that saves time, boosts collaboration and puts the student experience first.
Location

Berlin, Germany

Products

Origin

Website

esmt.berlin

The Challenge

Why ESMT Needed a Change

The admissions process should be straightforward, intuitive, and efficient — but for ESMT, it wasn’t. The school faced a number of challenges:

  • Too many disconnected systems, making applicant evaluation complicated.
  • A slow, manual decision-making process, creating delays for both students and staff.
  • An outdated user experience, making it difficult for applicants to navigate.
  • A lack of integration between marketing and admissions, limiting insight into the applicant pipeline.

A Smarter, More Connected Admissions Experience

ESMT needed an admissions system that was as modern and forward-thinking as the school itself. That’s why they turned to Full Fabric, a platform designed specifically for higher education admissions teams.

What Changed with Full Fabric?
  • A smoother application process, making it easier for students to apply.
  • Seamless integration between marketing and admissions, improving insights and strategy.
  • A clean, intuitive interface, eliminating confusion for staff and applicants.
  • Automated workflows, reducing admin work and freeing up time for meaningful interactions.
  • Real-time data tracking, helping admissions teams make smarter decisions.

The Impact: More Time for What Really Matters

With Full Fabric, ESMT Berlin’s admissions team can now focus on students, not systems. Since making the switch, the school has:

  • Simplified the student application journey, making it more intuitive and stress-free.
  • Given staff quick access to data and insights, reducing guesswork.
  • Strengthened collaboration between marketing and admissions teams.
  • Freed up valuable time, so staff can engage with students instead of getting stuck in admin.

A Business School in the Heart of Berlin

ESMT Berlin is more than just a business school — it’s a gateway to one of Europe’s most dynamic and international cities. Over the past 20 years, Berlin has become a global hub for innovation and culture, making it an attractive destination for students worldwide.

At ESMT, the goal is simple: to provide a unique learning experience where students thrive in diverse environments and develop the skills to become responsible leaders. But for a school focused on innovation and excellence, its admissions system wasn’t keeping up.

Looking Ahead: A Future-Proof Admissions Process

Thanks to Full Fabric, ESMT Berlin now has an admissions system that works for them—not against them. With a user-friendly platform, ongoing support, and continuous innovation, the school is set up for long-term success.

Ready to upgrade your processes? Schedule a demo today.

Evaluating applicants and making decisions was complex, and the user interface wasn’t easy to grasp. We were spending too much time trying to get it right instead of focusing on engaging with candidates. Full Fabric is really easy to navigate, and my staff loves working with it.
Stephanie Kluth
Director of Admissions, Master and MBA Programmes @ ESMT Berlin

The Challenge

The Challenge

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